You want to protect your ancestral graves. But they are far away and you can't easily visit them... We will check the condition of the graves on your behalf and let you know with photos.
My ancestral grave. I hardly ever find the time to visit it...
We will check the condition of the grave on your behalf and provide you with a photo.
Check to see if the grave is damaged.
- This is only possible if you can visually confirm it during your visit.
We will carry out simple cleaning such as picking up trash and manually weeding.
- Cleaning will be carried out to the extent that staff are able to accommodate.
Flowers (approximately 500 yen) and incense will be offered. Please note that the incense will be removed after the service to prevent fires.
We will inform you of the results with photos.
- Please check the member site "My Kyuden".
Any communication fees, internet connection fees, etc. required for confirmation will be borne by the customer.
You can pay your fees by credit card, bank transfer (convenience store, bank, ATM), or internet banking.
We will check the condition of the grave, do some simple cleaning, offer flowers and incense, and create a report with photos.
|
Service Area |
Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Oita Prefecture, Kumamoto Prefecture, Miyazaki Prefecture, Kagoshima Prefecture (Note) The service area excludes areas covered by the supply terms and conditions for remote islands, etc. |
|
Eligible Customers |
|
|
Service Fee |
Cost per session: 5,000 yen
|
-
どのようなサービスですか？
A staff member from a subcontracted company whom we outsource will check the current condition of the grave and notify the contract holder of the results, including photos.
Check contents (approximately 30 minutes)
● Check the situation
Visually check the grave for damage
● Simple cleaning
Simple cleaning within the scope of what can be done, such as picking up trash (removing old offerings and dead leaves) and weeding.
Flowers (fresh or artificial flowers as specified by our company), incense
-
Can I receive service anywhere in Kyushu?
We provide services throughout Kyushu, however, we may not be able to provide services in some areas, such as remote islands (see table below).
●Fukuoka Prefecture
Oron Island●Nagasaki Prefecture
Tsushima Island, Kaiguri Island, Tomari Island, Akashima Island, Okinoshima Island, Shimayama Island, Iki Island, Wakamiya Island, Harashima Island, Nagashima Island, Oshima Island●Kagoshima Prefecture
Kamikoshikijima, Nakakoshikijima, Shimokoshikijima, Takeshima, Iwo Jima, Kuroshima, Kuchinoshima, Nakanoshima, Tairashima, Suwanosejima, Akusekijima, Kodakarajima, Takarajima, Tanegashima, Yakushima, Kuchinoerabujima, Amami Oshima, Kikaijima, Kakeromajima, Yorojima, Ukejima, Tokunoshima, Okinoerabujima, Yoronjima -
Can anyone apply?
Customers who have an electricity contract with our company and are members of the member site "My Kyuden" can apply.
Eligible vacant houses will be limited to those within our jurisdiction (excluding some areas such as remote islands). -
How can I pay?
You can choose from the following payment methods: convenience store, bank ATM, credit card, or internet banking.
Regardless of the payment method, there are no fees to be paid by the contract holder.
-
Can I pay the service fee together with my electricity bill?
Unfortunately, it is not possible to combine the service charge with your electricity bill.
-
Can you accommodate my preferred date (such as during Obon or New Year's holidays)?
The service is available on weekdays (excluding Saturdays, Sundays, holidays, August 13th to 15th, and December 29th to January 3rd). We will try to accommodate your desired date to the extent possible, but we may not be able to accommodate your request if other customers have already applied or in the event of bad weather, etc.
-
Can we ask for periodic checks (e.g., four times a year)?
Currently, we do not offer multiple sessions, so please apply each time you need one.
-
Can I have some fruit and drinks offered?
Although this is an optional service, we would like to respond to your requests to the extent possible. Please feel free to contact us.
Please check Customer number on the "Notice of Electricity Usage" that is provided to you every month.
If you do not know Customer number please contact your nearest branch office.
- Please agree to the "Terms of Use" and apply through "My Kyuden"
- From the account menu, go to "Application for Grave Support"
- Check the contract details, agree and proceed to the application
- "Customer number" which is information about your electricity contract with us
- Contact information such as the address of the contract holder
- When you call, please have ready an invoice, contract details notice, or other document that shows Customer number.
- Depending on the status of your application, it may take several days for Kyushu Electric Power to contact you.
Please note that we will call the contact information you provided when you applied.
We will make arrangements after confirming your preferred date, but we may not be able to accommodate your request.
The service will be provided only after payment of the service fee has been confirmed.
- Services will not be provided on weekends, holidays, August 13th to 15th, and December 29th to January 3rd.
You can make payments using your PC, smartphone, or mobile phone (feature phone).
Kyushu Electric Power will send you an email with "Payment Information." Click on the address in the email to proceed to the "Payment Method Selection Screen" and make your payment.
For detailed instructions on how to proceed, such as how to use each screen or device, please check the screen that appears after selecting your payment method.
- The "Payment method selection screen" is the "Multi-payment system" screen provided by Wellnet Co., Ltd.
We have dedicated screens for PCs, smartphones, and mobile phones (feature phones).
After confirming the payment of the service fee, a representative from the outsourcing company will visit the service provider and provide the service. The service will take approximately 20 minutes.
We will notify you by email to the email address you registered by the next business day after the service is provided.
We will check the status of vacant homes owned or owned by people far away and let you know with photos.
