Higashi-ku and Hakata-ku, Fukuoka City (parts), Miyawaka City (parts), Shingu Town, Kasuya District (parts), Hisayama Town, Kasuya District, Kasuya Town, Sasaguri Town, Kasuya District (parts), Shime Town, Kasuya District, Sue Town, Kasuya District, Umi Town, Kasuya District (parts)
〒813-8513
2-19-12 Najima, Higashi-ku, Fukuoka City
Monday to Friday 9:00 to 17:00
- We are closed on Saturdays, Sundays, public holidays, and the New Year holidays (December 29th to January 3rd).
- The sales office is operated by Kyuden Next, a company commissioned by Kyushu Electric Power.
0120-639-457 (Call Center)
- Customers with hearing or speech disabilities can use the fax reception.
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
- 20 minutes walk from "Najima" station on the Nishitetsu Railway (Kaizuka Line).
- From Tenjin Post Office, take the Nishitetsu Bus (via the urban expressway) for 13 minutes. Get off at "Najima Sports Park" and walk for 3 minutes.
- 24 minutes by Nishitetsu bus from Tenjin Post Office. Get off at "Najima" and walk for 15 minutes.
- 1 minute by car from the Najima exit on the urban expressway.
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
You can check the following procedures and details of your contract.
- Starting and stopping electricity usage
- Switching from another company
- Change payment method
- Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
- Removal of electrical supply equipment
- Consultation when a transfer slip is lost
- Power transmission resumes after payment is made
- Confirmation of Customer number and Electric supply ID number
- Check electricity charges and usage
- Check the contract details
You can also apply for various electricity services via chat.
If you are unable to apply online because you "don't know Customer number" or "you need to move in urgently," please follow the steps below.
- Moving (starting or stopping use)
- Change payment method
- Changes to contract details (changes to contract amperes, changes to Rate Plan)
- Confirmation of Customer number and Electric supply ID number
- Check your electricity bill and usage
- Check the contract details
- Check frequently asked questions (automated answers by AI)
For inquiries regarding power outages, power transmission and distribution equipment such as utility poles and wires, or the Feed-in Tariff Scheme for renewable energy, please contact Kyushu Electric Power Transmission and Distribution Co., Ltd., Power Distribution Office.
