After receiving the fax, we will fax it back to you.
- If you do not receive a response, please fax it again.
0120-879-575
お掛け間違いにご注意ください。
FAX受付時間
月曜日〜金曜日（休日を除く）の9時〜17時
ただし、年末年始（12月29日〜1月3日）は除きます。
- We are also available outside of the above hours for urgent enquiries.
- Inquiries sent outside of business hours will be handled on the next business day.
- When starting to use the service or changing your Contracted Electricity Capacity, please check the outline of Rate Plan and the rate table in advance before applying.
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
You can check the following procedures and details of your contract.
- Starting and stopping electricity usage
- Switching from another company
- Change payment method
- Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
- Removal of electrical supply equipment
- Consultation when a transfer slip is lost
- Power transmission resumes after payment is made
- Confirmation of Customer number and Electric supply ID number
- Check electricity charges and usage
- Check the contract details
