Please note that we may contact you using a number other than those listed in our contact list.

Main Contact List

Contact details and main uses are listed.

  1. 0120-879-571、0120-879-572、
    0120-879-573、0120-879-574
  • Contact to confirm your electricity contract
  • To contact you regarding your inquiry
  1. 0800-999-9207 (automated voice)

Contact to confirm your electricity contract

  • If your contract partner receives a new contract application from another customer, we may contact you to confirm your moving plans.
  • An automated voice message will be played, so please check the contents.
  1. 0120-560-486 (SMS sending/automatic response)
    +1(661)403-4864 (Send SMS) (Note 1)

Confirm your moving plans

  • We may send you an SMS to confirm the contents of No. 2 above.
  • We will send you a special answer form, so please fill it in.
  • You can also answer by phone (automated answering). In this case, we will send you an SMS after the call to confirm the details of your inquiry.

 

Notification by telephone (automated voice) when accepting an application for "resumption of power transmission after payment of charges"

  • If you call to apply for resumption of power transmission after payment of the fee, your call may be answered by an automated voice message.
  • In this case, we will send you an SMS with instructions to the mobile phone you used to apply.
    <Notice>
    ・Please note that it may take approximately 1 to 2 hours for power transmission to resume.
    ・If we are unable to confirm your payment, we will be unable to resume transmission of electricity. In this case, please note that we will not contact you.

 
  1. 050-6622-2017

My Kyuden Inquiry Desk
  1. 050-6622-2016（SMS送信）（注1）

Information about My Kyuden
  1. 050-6622-2018
    0120-944-592 (automated voice)

Survey on kitchen stove usage, information on IH cooking experience (free of charge), etc.
  1. 0120-921-609、0120-974-173、
    0120-917-533

Thank you for signing a new electricity contract and information about Kyuden Group company products
  1. 050-3090-4537（自動音声）

An automated voice message will be sent requesting payment of your electricity bill.
  1. 050-3358-2938、0120-546-234、
    0120-504-206、0120-425-438、
    092-600-4606

Information on Kyuden Smart Lease (all-electric, storage batteries, etc.)
  1. This is a number for sending only.
  2. For new inquiries, please contact your nearest sales office (call center).