Beppu Sales Office exterior
Beppu Sales Office exterior

Sales office image

Beppu Sales Office Image 1
Beppu Sales Office Image 2

Sales office information

Area in Charge

Beppu City, Kunisaki City, Kitsuki City, Oita City (part), Yufu City (part), Usa City (part), Hayami District, Higashi-Kunisaki District

address

〒874-0924

4-33 Mochigahamacho, Beppu City

Opening times

Monday to Friday 9:00 to 17:00

  1. We are closed on Saturdays, Sundays, public holidays, and the New Year holidays (December 29th to January 3rd).
  2. The sales office is operated by Kyuden Next, a company commissioned by Kyushu Electric Power.

telephone number

0120-761-378 (Call Center)

For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.

Access

For those using buses

  • From Beppu Station, take the bus (Kamenoi Bus or Oita Kotsu) bound for Sekinoe, APU, Kannawa (number 20), or Kamegawa for 10 minutes. Get off at the "Beppu Post Office" bus stop.

For those travelling by car

  • 15 minutes by car from Beppu Interchange on the Oita Expressway.

Online Procedures

For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.

Available procedures

You can check the following procedures and details of your contract.

 

  • Starting and stopping electricity usage
     
  • Switching from another company
     
  • Change payment method
     
  • Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
     
  • Removal of electrical supply equipment
     
  • Consultation when a transfer slip is lost
     
  • Power transmission resumes after payment is made
     
  • Confirmation of Customer number and Electric supply ID number
     
  • Check electricity charges and usage
     
  • Check the contract details

Chat with us

You can also apply for various electricity services via chat.

 

If you are unable to apply online because you "don't know Customer number" or "you need to move in urgently," please follow the steps below.

Available procedures

  • Moving (starting or stopping use)
     
  • Change payment method
     
  • Changes to contract details (changes to contract amperes, changes to Rate Plan)
     
  • Confirmation of Customer number and Electric supply ID number
     
  • Check your electricity bill and usage
     
  • Check the contract details
     
  • Check frequently asked questions (automated answers by AI)

Inquiries regarding power outages and power transmission and distribution facilities such as utility poles and wires

For inquiries regarding power outages, power transmission and distribution equipment such as utility poles and wires, or the Feed-in Tariff Scheme for renewable energy, please contact Kyushu Electric Power Transmission and Distribution Co., Ltd., Power Distribution Office.