Apply for Kyuden Gas

  • No "gas installation" required! (Note 1)
  • No "switching costs" required! (Note 2)
  • No cancellation procedures required! (Note 3)
  • Your gas appliances will stay the same!
  1. Due to a change in your electricity Rate Plan, you may need to have your electricity meter replaced.
  2. Please note that depending on the terms of your contract with Saibu Gas, you may be charged a penalty.
  3. We will handle the cancellation procedures with Saibu Gas.

Step 1: Prepare your application

Please have the following items ready:

  1. Documents that show the details of your current contract with Saibu Gas, such as your "Gas Usage Notice"
     
  2. Documents that show the details of your current contract with Kyushu Electric Power, such as your "Notice of Electricity Usage"
     
  3. "Bankbook" or "credit card" used to pay gas bills

Saibu Gas "Usage Notification"

You will need your "Electric supply ID number" and "Customer number."

Gas usage notification

Kyushu Electric Power "Notice of Electricity Usage"

You will need Customer number.

Notification of electricity usage

Step 2: Application

You can apply online or by phone. There is no need to cancel your contract with Saibu Gas as we will handle it for you.

  • The following customers must apply by telephone:
  • Customers who currently have an electricity contract with a company other than Kyushu Electric Power and wish to apply for gas only
     
  • Customers using gas floor heating or gas fan heaters (you can apply to stop using these appliances when moving)
To apply by phone, please call 0120-879-568

Reception hours: Monday to Friday (excluding public holidays)
9:00-17:00

Step 3: Sign a contract and start using the service

After you apply, we will carry out the switching procedures with Saibu Gas (including the cancellation of the previous contract). After the procedures are completed, Kyushu Electric Power 's gas will be supplied from the "day after Meter reading date."

Please check the start date of use in the "Notice of Contract Details" (written notice) sent to you by mail.