You can check the sales office in your area.
Our sales offices offer support to help customers make their lives more comfortable, whether they are interested in finding the best Rate Plan or in all-electric homes.
Please feel free to contact your nearest sales office.
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
- Due to the closure or consolidation of sales offices, the sales office responsible for your area may change.
- In some areas, sales offices other than the one listed may be in charge. For details, please contact your nearest sales office.
- When making various applications or inquiries regarding electricity, we will be able to assist you more smoothly if you provide Customer number, which is listed on your "Notice of Electricity Usage" etc., along with your address and name.
- We will record the contents of applications, inquiries, etc. received by customers over the phone to prevent mistakes in reception. The contents of the recording will be deleted within six months.
- International calls cannot be made.
- You can call from regular landlines, mobile phones, PHS, IP phones, public phones, etc. However, please note that you may not be able to call from IP phones, so please call from a mobile phone, etc. (For details about restrictions on calling from IP phones, please contact your telecommunications carrier.)
- Customers with hearing or speech disabilities can use the fax reception.
- List of main contact points when we contact you
