You can check your electricity usage and charges on LINE
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LINE Official Account

Kyushu Electric Power official LINE account is convenient and can be accessed 24 hours a day from your smartphone. LINE provides frequently asked questions and procedures in chat format. We will introduce details about procedures available on LINE, how to add friends, and how to use it.

Point 1: Confirmation of various applications and contract details

You can check the following procedures and details of your contract.

Other services available

  • Starting and stopping electricity usage
     
  • Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
     
  • Issuance of payment number
     
  • Switching from another company
     
  • Power transmission resumes after payment is made
     
  • Removal of electrical supply equipment
     
  • Check your payment status
     
  • Confirmation of payment due date and transfer date
     
  • Check Rate Plan
     
  • Checking Contracted Electricity Capacity
     
  • Consultation when a transfer slip is lost

Point 2: Easy contact via chat!

You can contact us 24 hours a day via chat to ask us any questions or concerns you may have about contracts, payments, and various services.

Steps to add a LINE friend

Step 1: Tap the "Add Friend" button below.

Step 1: Tap the "Add Friend" button below.

Step 2: Tap the button to open the LINE app.

Step 2: Tap the button to open the LINE app.

Step 3: Open the LINE app.

Step 3: Open the LINE app.

Step 4: Add as a friend

Step 4: Add as a friend

Step 5: Open the chat screen.

Step 5: Open the chat screen.

Step 6: Tap from the menu.

Step 6: Tap from the menu.