As part of our efforts to reduce paper consumption and curb CO2 emissions with the aim of protecting the environment, we recommend using "My Kyuden (free of charge)," which allows you to check your electricity usage, payment history, etc. from a dedicated internet page.
If you are a customer with a contract for one Rate Plan listed below and you require the issuance of a "Notice of Electricity Usage," "Electricity Bill Transfer Slip," or "Notice of Direct Debit Results," a document issuance fee will be charged.
Smart Family Plan, Smart Family Plan [Gas Set], JAL Denki B, JAL Denki C, Smart Business Plan, Smart Business Plan [Gas Set], All Electric Nighttime Select, Ohisama Lunch Plan, Lighting by Season & Time-of- Use, Lighting by Time Slot 10-Hour Type, Lighting in Peak Shifts, High-Load Lighting Plan, Low- Voltage Seasonal Power Plan, Late Night Power A, Late Night Power B, Second Late Night Power 10-Hour Type, Second Late Night Power 5-Hour Type
If you choose to have a written notice issued, a paper issuance fee of 110 yen (tax included) per notice will be charged in addition to your electricity bill.
- This offer does not apply to customers with Late Night Power A contracts.
If you wish to issue a bank transfer slip, a paper issuance fee of 220 yen (tax included) per slip will be charged in addition to your electricity bill.
If you would like to be issued a written notice of the results of your direct debit, a paper issuance fee of 110 yen (tax included) per notice will be charged to you along with your next electricity bill.
- This offer does not apply to customers with Late Night Power A contracts.
Customers who no longer require paid "Notice of Electricity Usage" or "Notice of Direct Debit Results" are asked to apply by phone.
If you would like to change your payment method (direct debit, credit card payment or SMS payment), please apply using the form below.
<Application by phone>
Phone number: 050-6622-2009 (Business hours: Weekdays 9:00-17:00)
