Check charges and usage records

You can check your monthly electricity bill and usage on "My Kyuden."​

Please check Customer number on the "Notice of Electricity Usage" that is provided to you every month. If you do not know Customer number please contact your nearest sales office.

You can check your monthly electricity charges and usage in the "Electricity Usage Notice" that we send to you every month.
If you are a customer under certain Rate Plan and would like to be issued a notice of your electricity usage, a paper issuance fee of 110 yen (tax included included) per notice will be charged in addition to your electricity bill. For details, please see Setting the Paper Issuance Fee.

A fee will be charged for a written response to a request for disclosure of personal information, such as electricity (gas) charges and usage amounts.

If you would like a written response, please submit a "Request for Disclosure of Electricity (Gas) Bills, Usage Records, etc."

Please note that we will respond to you after payment of the fee.

Simple inquiries such as results for the current month or previous month can also be made by phone.