Service provider

1. Name of business

Kyushu Electric Power Co., Inc.

2. Representative

Representative Director and President Kazuhiro Ikebe

3. Head office location

Postal Code: 810-8720

Fukuoka City, Fukuoka Prefecture, Fukuoka Prefecture, Fukuoka Prefecture, Fukuoka City ...

電話番号:092-761-3031(代表)

4. Contact Information

Please contact your nearest sales office.

({List of sales office contact information})

For gas sales, please contact the Gas Reception Call Center ({0120-879-568}).

For inquiries regarding Kyuden Anshin Support, please contact the following dedicated number.

Electricity support, childcare support, filial piety support, monitoring support, lifestyle support, vacant house support, graveyard support: {0120-879-570}

Home Support: {0120-026-940}

Provision of services

Electricity sales

1. Consideration for services

Set for each Rate Plan. For details on electricity rate unit price, Fuel adjustment unit price, Remote island universal service adjustment unit price, and Renewable Energy Generation Promotion Surcharge Rate, please refer to {Rate Plan, Unit Prices, and Power Source Composition}.

2. Payment Method

Direct debit, credit card, SMS payment, transfer slip

3. Payment Due Date

In principle, the 30th day after Meter reading date of each month.

4. Availability

We will decide the start date for supply in consultation with the customer, and after going through the necessary procedures, we will start supplying electricity promptly.

5. Availability

Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Oita Prefecture, Kumamoto Prefecture, Miyazaki Prefecture, Kagoshima Prefecture

6.Other

  • If construction work on power distribution facilities is required as a result of the start of or change to a contract, you may be required to pay construction costs, etc. in accordance with the terms of your electricity contract.
  • We may decline all or part of your application for a supply contract depending on your payment status and other factors.
  • If the supply of electricity is suspended or the use of electricity is restricted, we will not be liable for compensation for damages suffered by customers (except when the cause is due to reasons for which we are liable).
  • Due to the nature of electricity, returns are not possible.
  • For any other matters not mentioned above, please refer to the terms and conditions of your electricity contract.

Gas Sales

1. Consideration for services

Set for each Rate Plan. For details on gas rate unit prices and Raw material adjustment unit price, please refer to Kyuden Gas Rate Plan.

2. Payment Method

Direct debit, credit card, transfer slip

3. Payment Due Date

In principle, the 30th day after Meter reading date of each month.

4. Availability

We will consult with you to determine the start date of use, and after completing the necessary procedures, we will supply gas promptly.

5. Availability

Fukuoka Prefecture's Saibu Gas city gas supply area

6.Other

  • If construction work on facilities is required as a result of the start of or change to a contract, you may be required to pay construction costs, etc., in accordance with the terms of your gas contract and the Saibu Gas Transmission Supply Terms and Conditions.
  • We may decline all or part of your application for a usage agreement depending on the payment status of the fee and other factors.
  • If gas cannot be supplied on the start date of use, or if the general gas pipeline operator stops supplying gas or restricts gas use, we will not be liable for compensation for any damages suffered by the customer (except when the cause is due to reasons for which we are liable).
  • Due to the nature of gas, returns are not possible.
  • For any other matters not mentioned above, please refer to your gas contract terms.

Kyuden Anshin Support

1. Consideration for services

Set for each service.

2. Payment Method

Credit card

  • For "Home Support," payment can also be made by "direct debit (annual payment)."
  • For "Vacant House Support" and "Grave Support," payments can also be made via "Bank Transfer (Convenience Store, Bank, ATM)" and "Internet Banking."

3. Payment Due Date

As a general rule, payment is required promptly after application and before the service is provided.

4. Availability

After confirming payment of the service fee, we will consult with the customer to determine the date of service provision, etc.

We will then complete the necessary procedures with the customer and provide services promptly.

5. Availability

Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Oita Prefecture, Kumamoto Prefecture, Miyazaki Prefecture, Kagoshima Prefecture

Please note that this service may not be available in some areas, such as remote island mountainous areas.

For more information, please contact us via the dedicated line.

6.Other

In the event of the suspension of service provision or other reasons, we shall not be liable for compensation for any damage suffered by the customer under any circumstances.

Due to the nature of the service, returns are not possible.

For any other matters not listed above, please contact us via the dedicated number or refer to the terms of use on the Kyuden Anshin Support introduction page.

U-NEXT for Kyushu Electric Power

1. Consideration for services

The service fee is 2,189 yen (tax included) per month, and will be billed together with our electricity bill. A discount of 110 yen (tax included) will be applied to the total bill.

2. Payment Method

Payment will be made according to the payment method selected for the applicable electricity contract when applying (direct debit, credit card, SMS payment, or transfer slip).

3. Payment Due Date

This will be in accordance with the payment due date of the applicable electricity contract you select when applying.

(In principle, the 30th day after Meter reading date for your monthly electricity contract)

4. Availability

The service will be provided from the date on which the customer's application is accepted by the Company and a service contract is concluded.

5. Availability

Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Oita Prefecture, Kumamoto Prefecture, Miyazaki Prefecture, Kagoshima Prefecture

6. Viewing devices (operating environment)

Please refer to the U-NEXT homepage for compatible devices (operating environment).

7. Name, address, representative name and contact information of the U-NEXT service provider

U-NEXT Inc.

Representative Director and President Tenshin Tsutsumi

Meguro Central Square, 1-1 Kami-Osaki 3-chome, Shinagawa-ku, Tokyo

For inquiries, please contact the U-NEXT Help Center.

The display based on the Specified Commercial Transactions Act is in accordance with the U-NEXT Terms of Use.

8.Other

  • Cancellations and refunds due to customer reasons after the contract has been concluded are not possible. For details on the cancellation procedure, please refer to U-NEXT for Kyushu Electric Power.
  • If you cancel your electricity contract to which U-NEXT for Kyushu Electric Power (hereinafter referred to as this Service) is applied (including if your contract is changed from a contract type that is applicable to this Service to a contract type that is not applicable), this Service will also be canceled.
  • If the customer fails to pay electricity charges or service charges after the due date has passed, or if the customer violates the "U-NEXT for Kyushu Electric Power Service Terms and Conditions," and the customer fails to resolve the situation despite being notified in advance by the Company, the Company may cancel the service agreement.
  • We may decline your application for a service contract depending on your payment status for electricity bills, etc.
  • The service fee charged for this service is only the monthly plan fee for the video service for monthly members as stipulated by U-NEXT Co., Ltd. in the U-NEXT Terms of Use, etc. If you use a paid service other than the monthly plan, you will be charged the usage fee for that service by U-NEXT Co., Ltd.
  • For customers who are eligible for the first-time registration bonus, if you continue to use the service after the end of the trial period, service charges will be incurred from the month following the last day of the trial period. (The 110 yen (tax included) discount will not be applied during the trial period.)
  • How the trial period works (for a maximum trial period of 2 months)
    • The trial period is from the date on which provision of this service begins until the last day of the following calendar month that includes that date (maximum of two months), during which no service fees will be charged. (For example, if provision begins on June 15th, the trial period will be from June 15th to July 31st. If you continue your contract after August 1st, service fees will be charged.)
  • How the trial period works (for a maximum trial period of 3 months)
    • The trial period is from the date on which provision of this service begins until the end of the second month following the calendar month that includes that date (maximum of three months), during which no service fees will be charged. (For example, if provision begins on June 15th, the trial period is from June 15th to August 31st. If you continue your contract after September 1st, service fees will be charged.)
  • For any other matters not mentioned above, please refer to the U-NEXT for Kyushu Electric Power Power Service Terms and Conditions and the U-NEXT for Kyushu Electric Power First-Time Registration Bonus Details.