この度、ガスのご契約に関する基本的な条件を定めた「ガス供給条件」の一部を⾒直します。
なお、本見直しに伴い、お客さまにご対応いただく事項はございません。
Customers who have signed a contract under the "Gas supply conditions"
Review of the description regarding the contractor for Kyuden Gas fee collection services.
In addition to the existing "collection agencies," we will now also accept "law firms based on the Lawyers Act" as contractors for fee collection services.
For inquiries by phone: 0120-879-568
[Business hours] Monday to Friday (excluding holidays) 9:00-17:00
For customers with hearing or speech disabilities, we accept faxes.
[Dedicated FAX]: 0120-879-575
Inquiries via the web (letter box): https://www1.kyuden.co.jp/php/inquires/index.php/menu
Please check here for the "Gas supply conditions" which set out the details of our contract with you.
https://customer.kyuden.co.jp/ja/electricity/system/conditions-download.html
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ガス供給条件はいつから変更されますか？
The changes will take effect from October 1, 2026.
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Who is eligible?
This offer is available to customers who have signed a contract under the "Gas supply conditions."
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Is there anything I need to do in response to the review of gas supply conditions?
There is no action required from the customer.
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Will gas rates change due to the revision of gas supply conditions?
There will be no change in fees as a result of this review.
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Will my current Rate Plan continue?
Your current plan will continue as is.
(Note) This is a revision of part of the "Gas supply conditions" which stipulate the basic conditions for gas contracts, but Rate Plan itself will not change.
